Frequently Asked Questions
Everything you need to know about shopping with SAM.
How long does shipping take?
Standard domestic shipping takes 3-5 business days. International orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts range from slim-fit to oversized.
Are your materials sustainably sourced?
At SAM., we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.